Ubisoft is being sued after shutting down the servers for the game The Crew.
Most recently, after laying off over 100 employees at Tom Clancy Studio and indirectly shutting down this legendary developer, Ubisoft is once again embroiled in legal trouble for its decision to shut down the servers of an online racing game.
The French consumer association Que Choisir has officially filed a lawsuit against Ubisoft for shutting down the servers of The Crew, the online racing game that the company took offline in March 2024.
According to the press release, Ubisoft's decision to shut down the servers completely rendered The Crew inoperable, depriving all those who had purchased the game of access and the experience. More seriously, the publisher failed to notify players of the product's expiration date before they made their purchase. These actions, considered anti-consumer, are plunging the company into a media and legal crisis.
With this strong move, the Que Choisir organization hopes to obtain a crucial ruling from the Créteil Court of Justice regarding consumer ownership rights over video games, entirely independent of the publisher's jurisdiction. The association believes that Ubisoft violated fundamental customer rights by unilaterally revoking the ability to play games without transparency regarding the expiration date at the time of purchase.
This organization asserts that Ubisoft's business practices are deceptive. Que Choisir's ultimate goal is to establish a precedent to completely end the practice of depriving players of access to games they have legally purchased.
Notably, this lawsuit has received strong support from the Stop Killing Games movement. This is a large-scale campaign aimed at addressing the alarming situation in the gaming industry, where publishers abuse the requirement for a constant internet connection to maintain absolute control over products already sold on the market.
Update 01 April 2026
Micah Soto
Micah Soto is a creator of systematic processes encompassing the design, creation, testing, and maintenance of computer programs and applications. He transforms an idea or a set of user requirements into a functional software product that solves problems, automates tasks, or provides entertainment.